Grand Eagle Casino recognises the importance of addressing your concerns, and we are committed to demonstrate fair and responsible gaming at Grand Eagle Casino.

Grand Eagle Casino maintains a fair, transparent, and secure gaming environment.

We are proud to display the iTech Labs certification on all of our pages. iTech Labs is an internationally recognized accredited testing facility. iTech Labs fully independent and impartial testing procedures ensure that the software systems and equipment that operate today's most trusted gaming destinations are certified to the strictest standards of technical compliance.

Gaming applications that bear the iTech Labs seal of certification, accord end users with the assurance that the game being played is both random in outcome and fair in operation. All Grand Eagle Casino games are independently tested by iTech Labs, and iTech Labs has certified the Random Number Generator (RNG) used by the Grand Eagle Casino to be fair and random. Your next question might be ‘What is a Random Number Generator?”. This refers to The Grand Eagle Casino “dealer", which is really a computer. A Random Number Generator (RNG) is utilized to ensure that performance is truly random. The system has been rigorously tested by running millions of rounds and examining results. The system is also systematically tested by Grand Eagle Casino.

The complete history of each player's financial transactions is easily available to them online. To demonstrate the transparency of our system, we offer you PlayBack – a unique feature developed using revolutionary new technology, allowing you to view your complete gaming transaction history at the Grand Eagle Casino. For the first time you can see exactly what cards were dealt in Blackjack, where the ball landed in Roulette and how the reels lined up on your favourite slot machine for every round of play at the Grand Eagle. You can access your records simply by clicking the PlayBack logo and entering your unique account number and password. Follow the easy steps to have your entire gaming history at your fingertips – never before has gaming been so safe, not even at a land based casino.

Grand Eagle Casino has retained the services of internationally respected and distinguished independent auditors to review the casino's Payout Percentage. The review is conducted on a monthly basis, and includes the Payout Percentage of each game, as well as the total average Payout Percentage of the casino.

Grand Eagle Casino is privileged to hold a full Curacao, Netherlands Antilles Licence, which means that we have satisfied certain key requirements, which include:

• License holders, its associates and key persons have met corporate and personal probity and are suitable to operate.
  
  
• The software, which makes the odds for games played on this site, meets internationally and recognized standards for fairness.
  
  
• Operators systems are not used as a source for crime.
  
  
• Players are treated fairly and winnings are paid according to the interactive gaming and wagering regulations.

We maintain a truly fair, transparent, and secure gaming environment and aim to build long-lasting relationships with our players.